Free Shipping on Orders above AED 150 all over UAE.

PlayandDream.ae (from here on referred to as ‘we’, ‘our’, ‘us’) is committed to protecting the privacy of every one of our customers. We are always here to answer your questions about the privacy of the personal information you register with us and we obtain by other means and how we use and share it. Just call our customer service helpline or email our customer care team if you have any questions or concerns that haven’t been answered by this document.

 

How we use your information

 

We only use your information to carry out your order and send you specially selected emails about deals that we think will interest you. We don’t sell your information to any third party organizations and only share it with our trusted partners who help make your experience on PlayandDream what it is. It is our responsibility to protect your personal information from unauthorized access by third parties. The details collected from you do not include your credit card details.

 

 

How we obtain your information

 

We collect a combination of personal and statistical information about everyone who uses our site- whether or not you are a registered user. We store all your information with utmost attention to privacy and security. We also comply with the Payment Card Industry Data Security Standards, which means we regularly assess the vulnerability of all our IP addresses to external interference and we use Secure Socket Layers (SSLs), which encrypt data when you log in or make a payment.

Personal Information we require

All our registered users are asked to provide us with the following personal details:

  • Full Name

  • Email address

  • Contact Number

  • Billing Address

  • Shipping Address(es)

  • Name/ Date of birth/ Gender of Child/ Children (if applicable)

 

Please note that any credit card details collected from you will not be stored, sold, leased, rented or shared to any third parties. This information is not even available to our staff, even if we wanted access to it. In addition, your credit card transaction is managed by trusted, certified and legally authorized partners that ensure your credit card information is always secure during every transaction. We also store all personal details provided to us by non-registered users and use it in the same way we use the information provided to us by registered users.

 

Other information we might collect

 

PlayandDream and our third party partners, for example advertisers and content providers, may also collect statistical information about you while you use our site. Statistical information that we gather may include where a user is and on the Internet (e.g. the URL that they last came from, the computer’s IP address and the domain types like .com and .ae that the user uses), browser type, which language content is being viewed in, the country and telephone area code where the computer is located, the pages of our website that were viewed during the visit, the advertisements that were clicked on and any search terms that were entered on our website. We do not use this information to identify you personally and we may collect it even if you are not a registered Playandderam.ae user.

We also record all and save all email contact that our customers have with Playandream. This is for the purpose of quality control and the development of our services- but we may also collect additional personal data and information from your emails.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on our sites. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. We set a persistent cookie to store the contents of Shoppers' shopping carts so that if a Shopper closes his or her browser, the contents of the cart will be saved for a finite period of time, usually 1 hour. If you reject cookies, you may still use our sites, but you would not be able to benefit from that capability.

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The PlayandDream.ae Online Toys shop in Dubai, UAE

LET'S PLAY AND FULFILL YOUR DREAM @PLAYANDDREAM.AE

Play & Dream, an online shopping portal, is an exclusive and the ultimate destination for a wide spectrum of toys. Play & Dream commenced It’s trading in 2020. Founded by a group of passionate dreamers, who were already in Toys Distribution Business over 10 years. With an experience of more than a decade in the Toys Distribution industry, our new Online retail site - Play & Dream is all geared up to set new benchmarks in the toy industry and have plans to be the leading ‘pioneers’ in near future.

As your true companion, we will always be there with you through the process of e-shopping on our website. Gifting guides, what is trending and what is good for your child development; we’ll tell you everything! From the time you hit our website, to the time you unwrap our toys parcel, you’ll be amazed at each step on the way.