Introduction
The domain name Developing Dreamz General Trading LLC, a company incorporated under the Dubai Economy Department with its registered office at 608, DAMAC Business Tower, Business Bay, Dubai, U.A.E (hereinafter referred to as "PlayAndDream").
You agree to use PlayandDream.ae website (the "Website") only for purposes that are permitted by this Terms & Condition and any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.
You agree that you will not access or attempt to access the Website other than through the interface that is provided by playanddream.ae, unless you have specifically been permitted to do so in a separate written agreement signed by an authorized representative of PlayandDream.ae
You specifically agree not to access or attempt to access the Website, or any portion thereof, through any automated means, including but not limited to the use of scripts or web crawlers. You agree that you will not engage in any activity that disrupts or otherwise interferes with the Website (or the servers and networks which are connected to the Website). You agree that you will not duplicate, reproduce, copy, sell, trade or resell the Website for any purpose.
You agree that you are solely responsible for any breach of your obligations under this Terms & Condition and for the consequences (including any loss or damage which PlayandDream.ae may suffer) of any such breach.
YOUR ACCOUNT AND AMENDMENT TO THE TERMS OF USE
You may be required to register with PlayandDream.ae in order to access certain services or areas of the Site. With respect to any such registration, we may refuse to grant to you the user name you request. Your user name and password are for your personal use only. If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. In addition to all other rights available to PlayandDream.ae including those set forth in these Terms & Conditions, PlayandDream.ae reserves the right, in its sole discretion, to terminate your account, refuse service to you, or cancel orders.
We may from time to time modify or change the Terms and Condition. The revised Terms of Use will govern your future use of our Site and Service, so we strongly suggest that you visit and review our Terms of Use periodically. Each version is specifically dated. If you do not agree to the revised version, you must immediately stop using our Site and Service. Our Terms of Use were last updated on 01st Sept 2020. Terms and Conditions Agreement applies from this date onwards.
INTELLECTUAL PROPERTY
All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively "Content") is owned or licensed property of PlayandDream or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all content on the Site is the exclusive property of PlayandDream.ae. PlayandDream.ae and its suppliers and licensors expressly reserve all intellectual property rights in all Content.
LEGAL CAPACITY TO MAKE AGREEMENTS AND TRANSACT
If you are under the age eighteen (18) years you cannot place orders with PlayandDream.ae. By accepting these Terms of Use you acknowledge that you are over the age of eighteen (18) years. Should PlayandDream.ae suffer any damage or other losses as a result of a transaction entered into by a minor, PlayandDream.ae reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with PlayandDream.ae.
PRICES
All fees and prices are in UAE Dirhams (AED)
Base Currency
PlayandDream.ae prices are subject to modification at any time. Prices may also vary due to a launching price, a promotional offer or sales. Prices of items that are not in stock or that are available for a pre-order are valid during its promotional period after the order was placed. Should the price of those items change with respect to the pre-order price, Customer will be informed and will have the possibility to cancel the order. We reserve the right to update prices displayed on the website from time to time and once updated, they cannot be claimed against an order that has already been confirmed or delivered.
Changing of Prices.
PlayandDream.ae strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our Website. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our Web site is labelled with an incorrect price due to some typographical, informational, technical or other error, PlayandDream.ae shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information.
Additionally, all hyperlinks to other websites from PlayandDream.ae are provided as resources to customers looking for additional information and/or professional opinion. PlayandDream.ae does not assume responsibility for the claims and/ or representations made on these or any other websites.
Typographical Errors
ORDERS
Placing an order can be done from the website, by telephone PlayandDream.ae. Should you place an order from the website, you have to be sure that personal data is correct and updated. PlayandDream.ae suggests the Customer to proof-read his/her form several times before validating an order. PlayandDream.ae is neither responsible for sending e-mails to the wrong e-mail address nor for sending parcels to the wrong delivery address if the form is incorrectly filled-out.
Placing an Order
You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. Orders are not processed on weekends and holidays.
Processing Time
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. PlayandDream.ae reserves the right at any time after receipt of your order to accept or decline your order for any reason. PlayandDream.ae reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verification or information before accepting any order.
Order Acceptance Policy
PlayandDream.ae will keep you informed of your order status via e-mail. All tracking information will be emailed to your PlayandDream.ae ID once your order has processed or changed status. You may also acquire your order status and other live updates by logging in to your account on our website.
Order Acknowledgement
You may request a change to your order provided the order has not already been charged to your account. Please call us during PlayandDream's hours of operation to request a change to your order. Please have your sales order (SO) or customer number ready for better assistance. We strongly discourage sending change order requests via email because it is unlikely we will receive the message in time to make an adjustment due to the sheer volume of emails we receive each day.
Change Orders
You may request that an order be cancelled provided the order has not already been processed and shipped. Simply call us during PlayandDream.ae’s hours of operation to request an order cancellation. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order due to the sheer volume of emails we receive each day.
Cancel Orders
PAYMENT
PlayandDream.ae currently offers COD (“Cash on Delivery”) payments. However, Cash on Delivery option is only applicable within United Arab Emirates. In order to protect the website visitors to the best of our knowledge, we implement several security policies and certificates. These layers of protection could be by-passed if the user's computer is/was infected with a virus or malicious software. PlayandDream.ae or its associated partners and employees cannot be held responsible in such a scenario or circumstance.
PlayandDream.ae reserves the right to refuse a delivery or honour an order from a Customer who has not paid part or the totality of a previous order or with whom a litigious dispute is in progress. PlayandDream.ae also reserves the right to take any necessary steps including legal action in case of outstanding or non-payment of fees by you.
INVOICE
The order form filled out online by the Customer cannot be considered as an invoice. Regardless of the purchase or payment methods, the Customer receives an invoice inside his/her parcel when it is delivered. A digital/hard copy of each invoice is registered in PlayandDream.ae data base.
SECURITY
PlayandDream.ae will take all reasonable precautions to ensure the security of any payment details included in your order nevertheless, barring direct negligence on our part, we cannot be held liable for any losses incurred as a result of unauthorized access to information you may provide. If you have any queries or issues regarding security at PlayandDream.ae. Please contact support numbers provided.
DISPUTES
Any controversy, claim or dispute arising out of or relating to these Terms and Conditions will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Dubai, UAE in English and governed by Dubai law pursuant to the Rules of Commercial Conciliation and Arbitration of 1994 (Dubai), as amended, replaced or re-enacted from time to time. The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Dubai and is independent of either party. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.
TERMINATION
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of PlayandDream.ae in operating the Site, your sole and exclusive remedy is to discontinue using the Site.
GOVERNING LAW
These Terms and Conditions shall be interpreted and governed by the laws in force in Dubai, United Arab Emirates. Subject to the Arbitration section above, each party hereby agrees to submit to the jurisdiction of the courts of Dubai and to waive any objections based upon venue.